SUPPORT

Purchase help and support

Never send a seller or support agent your password, verification code, cookie, session token, or private key.

Order or delivery issue

Check the order status and delivered content first. Share only the public order number with support—never the complete CDK.

Self-service

Use the bot to check order status and receive payment and delivery notifications.

Open MaplePass Bot

Refunds and reports

Refunds depend on delivery and verification results. Stop the purchase and report any product that asks for sensitive credentials.